REFUND POLICY

Thank you for choosing YOLDAS MINI MARKET LIMITED.

We hope every customer is satisfied with their purchase of stainless steel tableware. If you are not satisfied with the stainless steel bowls, plates, chopsticks, or other related products you received, you can apply for a return according to the following return policy.

1. Company Information

Company: YOLDAS MINI MARKET LIMITED
Address: 2 South Parade, Doncaster, England, DN1 2DY

2. Return Period

After receiving the goods:

Returns can be requested within 30 days.

To return an item, please contact us via customer service email within the return period and provide:

Order number; Purchaser’s name; Contact email; Reason for return; Photos of the product (if needed).

After receiving your application, we will provide you with detailed return procedures and return address information.

3. Return Policy for Opened Products

We accept returns of opened products that meet certain conditions.

Even if the product has been opened, customers can still contact us to apply for a return as long as the item remains intact, does not affect resale, and has no obvious damage, missing accessories, or man-made issues.

To ensure a smooth return processing, please ensure the product and packaging are intact before returning the item.

4. Return Address

All returns must be confirmed with us in advance.

Please do not send items directly to our registered address; unconfirmed returns may not be processed promptly.

Return Address: 2 South Parade, Doncaster, England, DN1 2DY

Email: yoldasminimarket@hotmail.com

5. Return Requirements

Returned items must meet the following conditions:

The item was purchased through YOLDAS MINI MARKET LIMITED;
The item is not damaged due to customer fault;
The item and related accessories should be kept as intact as possible;
Valid order information must be provided for confirmation.

6. Refund Processing

After receiving and inspecting the returned item, we will process your refund request. General Refund Process:

Returned Goods Inspection Time: 1-3 business days after receiving the returned goods;

Refund Processing Time: 3-5 business days after approval;

Actual arrival time may vary depending on the processing speed of the payment institution or bank.

The refund amount will be returned using the original payment method.

7. Return Shipping Costs

If the return is due to product quality issues, shipping damage, or order errors, please contact us to confirm the processing method.

If the customer returns the goods for personal reasons, the relevant return shipping costs may need to be borne by the customer.

8. Contact Us

If you have any questions about the return process, orders, or products, please contact us:

Email: yoldasminimarket@hotmail.com
Phone: +44 7448 450338

We will strive to provide our customers with convenient and transparent after-sales service.